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Lean Six Sigma in the Public Sector
Over the last 20 years, Lean and Six Sigma have become prominent performance improvement tools adopted by global manufacturers such as Toyota, Canon and Motorola; true pioneers in eliminating process waste, variability and inflexibility. More recently, insurance companies, hospitals, legal firms, financial services organisations and a number of public sector agencies have realised that it has never been more important to benefit from implementing Lean, Six Sigma or appropriate flexible performance improvement strategies.
The pursuit of Operational Excellence is no longer purely associated with the private sector. By employing the right people and teams, it can be embraced across ALL parts of the public sector to achieve ever-demanding efficiency targets AND potentially eliminate the need for extensive human capital restructuring.
